Whirlpool + IBM Services: Deploying SAP on the cloud at a global scale
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Whirlpool + IBM Services: Deploying SAP on the cloud at a global scale


Our objective is to be the best kitchen and laundry company, improving everyone’s life at home around the world. We have 92 thousand employees around the world, we operate 65 to 70 manufacturing, as well as technology centers. Our operations run basically 24 hours a day seven days a week. Technology is basically the center of anything we want to do. IBM Managed Applications has had a long partnership with Whirlpool. We’ve been along with them on the journey to the cloud. Today, we run the ERP systems, the business intelligence systems and the CRM systems, that Whirlpool uses to transact more than 80 percent of their critical transactions. We have four geographies that we operate in around the world, we have multiple SAP landscapes, essentially, all of our operations today globally run in IBM’s Cloud. Some of the things that I like about working with IBM Managed Services as a partner, we can take on a lot more activities as an organization because there’s scale, and that scale is almost impossible without a partner like IBM. Partnering with Whirlpool we’re looking at how do we extend the ERP systems into things like IOT, how do you use cognitive to make better decisions based on the additional data that you’re capturing? What we think about our product says not only just that appliance that we manufacture but the entire experience around it, we can provide with smart devices connected appliances, bringing this broader ecosystem together so technology is key there. The other thing is staying abreast of the latest and greatest in these technologies like SAP HANA. The industry is moving fast and it’s a lot to keep up with and that’s where IBM comes in, and with the breadth and depth of IBM, this is where we partner with our clients. Some of the capabilities that IBM is actually actually introduced is really around multicloud support and enabling that. That is Whirlpool Corporation, it’s got to be multicloud.

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