What this community pulled off for their favorite server is totally awesome!
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What this community pulled off for their favorite server is totally awesome!


[Siren] Officer: I’m so sorry Colleen this is not the way I wanted your Wednesday to go. [Cheering] Brent: At Dude. be nice we’re all about
doing nice things for awesome people so Red Robin called us and said: Hey, we got a lot of awesome people that work for us in particular, there’s this one her name is Colleen and she’s extraordinary. Gotta meet her. The Dude. be nice project is a cool thing where we say thank you to amazing people
that are underappreciated. How did we end up here? Kelly: Colleen was a shoe-in. We’re telling her that this is a
camera crew sent in from Red Robin because they will be filming bits and pieces
of our community event. Brent: Colleen is usually the one that’s planning these events and now’s there this big event happening that “corporate” is planning at her location. What she doesn’t know is this event is all for her. She’s gonna be here,
serving right behind us as we do this. What makes Colleen so awesome? Tina: Colleen is the type of person that will give
you the shirt off her back if you needed it. Kelly: And literally has left behind her shoes for team members that don’t have slip resistant shoes would literally take her belt off to give to somebody on the PM shift. Tina: She knows no stranger and it’s just the way that she talks to people
and gets down to their level and puts the aspect of her being a server outside of the box. Rob: She has her own life to take care of 4 kids
but she somehow finds time if there’s people sick, she finds time for them. Sierra: We had a couple here,
Greg and Fran they pretty much would come in every single day and Fran had a lot of medical issues. Jaden: Durning her cancer treatments,
Colleen was always going to their house or going to the hospital.
Just going way over and beyond… Brent: And this is just a regular, this is not a long time friend? Jaden: Just someone she’s met through Red Robin. Sierra: And Fran actually passed away. Colleen setup a day where we honored Fran, I’m sorry and it was really special,
and Greg still comes in everyday. Greg: Colleen instead of just being an employee of the restaurant she was like a friend to us. Kelly: You would never hear these stories from her. If you could clone Colleen, the world would be a better place. Here comes Colleen. Colleen: Hi! Brent: How long have you worked at Red Robin? Colleen: 12 years. I knew for years I wanted to do this
go out and be a server. It was just my get out and have fun and hopefully make a difference job. I’ll be around. Brent: It was Colleen, right?
Colleen: Yeah Brent: Nice to meet you πŸ˜‰ Rob: She’s an extraordinary person, what she does matters. Austin: 50% of the people who walk through the door
ask if Colleen is working today. Sierra: It’s not just a burger and fries with Colleen it’s an experience. Brent: Ernie, Colleen’s husband. Hey Ernie, we are getting the final plans in place we’re not just here to give Colleen a pat on the back
we’re going big. Ernie: She’s done so much for so many people
but nobody really knows it because she would never put the spotlight on herself. Brent: What’s the plan? Kelly: What’s going to happen is she’s going to go run some errands for the upcoming community event. Rob: For 2 hours I gotta find some way to keep her busy. We’re going to get some balloons and anything else she thinks of, so… Brent: She is headed out to do errands for her own party. This is awesome. So Colleen is out running errands right now she’s picking up her own cake Kelly: One of her favorite things is having her family around the table. Adam: We would always have Monday night dinners my Mom made it a major point
everyone comes over for dinner. Brent: Colleen’s dinner table is gonna be right there and Monday night dinner is coming to Red Robin. I’m gonna make it seem like the big surprise
is that we have her table here but something else is missing… Bethany: Just landed, guess where I am? Kelly: Because we really wanted to focus on Bethany we would have her come out of the kitchen carrying Colleen’s favorite guacamole burger. Brent: Before Colleen gets into the big surprise we want to make her a little uncomfortable. Recently she had a little incident where she inadvertently accepted counterfeit money. You guys were called to turn the money in Colleen’s like a saint, the most innocent person ever but maybe she could have had something to do
with that counterfeit money. We actually have the police department here
because they’re going to question poor little Colleen. When she walks in we’re in St. Louis, we’re gonna do an arch. and we want people to go BANANAS! I’m proud of myself for that one. Adam: She loves dancing, she loves live bands. We fell in love with this band Griffin and the Gargoyles, they’re awesome. Brent: So Griffin and the Gargoyles said, hey we want to be apart of this and they’re going to play for us. She loves to party so we’re going to give her a party. Colleen’s on her way! Bethany let’s hide you. Kyle: Here we go! Brent: She’s here. She has arrived. Officer: OK. So I got assigned to your $20 bill case from a little while ago.
Colleen: Yeah? Officer: They started to hint a little bit at the fact that
they actually knew and that possibly you… Colleen: Whhhaaattt?
Officer: I’m not kidding you. Colleen: Um, it was in my server book. With my cash. Colleen: All I did was collect money!
Officer: I know. Officer: But because of it being, yeah… I’m so sorry Colleen, this is not the way I wanted
your Wednesday to go. [Cheering] Colleen: It’s a community outreach.
Brent: It’s a community event alright! Brent: There she is. Do you know how many people in this room
have been lying to you for a long time. Colleen: Oh my gosh! Brent: Thank you for planning for your
own party for the last few hours. That was really nice of you. Every single person here, you’ve done something in their lives that they love you for. Your job here is a server, but there is no doubt your service doesn’t stop when you clock out. One of the things we know you love
is having dinner with your family on Monday night so we brought dinner with your family to Red Robin. Colleen: Oh you brought the table from our house! Brent: Let’s show her! Colleen take a seat, in a minute we’re going to bring out
your favorite burger. Here’s your burger and your server! Colleen: NO WAY! Brent: In the house from LA. Give it up for Bethany! That family dinner wouldn’t be complete without the whole family. That’s what I’m saying. Colleen: Oh my gosh! Brent: Time for the last surprise. We know there’s a band in town that you love- Colleen: Griffin and the Gargoyles? Oh stop it!

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