Set Up Scan to Email Using the HP Embedded Web Server | HP Printers | HP
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Set Up Scan to Email Using the HP Embedded Web Server | HP Printers | HP


This video shows how to set up and use the
Scan to E-mail feature on your HP LaserJet Enterprise, MFP, or ScanJet. Before the Scan to E-mail feature can be enabled,
it must first be configured. There are two options for configuring Scan
to Email. Basic configuration using the E-mail Setup Wizard, and Advanced configuration using the E-mail Setup. We will show how to set up the Scan to E-mail
feature using each of these options. First, make sure the printer has an active
network connection. In addition you will need to have the following: Administrative access to the printer, the DNS suffix name, The SMTP server address, and authentication
information if required. On the printer control panel, touch the Network
button to display the IP address or host name. Your control panel might look different but
the steps are the same. Next, open a web browser. In the address line, type the IP address or
host name exactly as it displays on the printer control panel. Press Enter. If the web browser displays a message indicating
that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. The following steps will show how to configure
the Network Identification settings. Configuring E-mail Setup on the Networking
tab is an advanced process and might require the assistance of a system administrator. When the EWS opens, you may be prompted to
enter the administrator password. If so, enter the credentials. Select the Networking tab at the top of the screen. If prompted, enter the administrator credentials. If not already selected, click TCP/IP Settings in the navigation pane
on the left of the screen. Select the Network Identification tab. If DNS is required on the network, in the
TCP/IP Domain Suffix section, verify that the DNS suffix for the email client
being used is listed. If the Domain Name suffix is not set up, use
the IP address. Click Apply. Then, click OK. Choosing the basic configuration using the
E-mail Setup Wizard option opens the email setup wizard in the HP Embedded Web
Server, or EWS for short, for basic configuration. Select the Scan/Digital Send tab at the top
of the screen. Click E-mail Setup Wizard. Click Continue to proceed with the configuration. On the Configure E-mail Servers (SMTP) region, select one of the following options to complete
the steps. Option one: Use a server already in use by E-mail. Option two: Search network for outgoing e-mail server. Note: This option finds outgoing SMTP servers
inside your firewall only. Click Next. Select the appropriate server from the Configure
E-mail Server (SMTP) list, and then click Next. Option three: Add SMTP server. You can usually find this information from
your service provider’s website. Enter the Server Name and Port Number. In most cases the default port number does
not need to be changed. Click Next. Select the appropriate server authentication option. Select Server does not require authentication,
and then click Next. Or select Server requires authentication,
and from the drop-down list, select an authentication option. Select Use credentials of user to connect
after Sign In at the control panel, and then click Next. Or select Always use these credentials, enter
the username and password, and then click Next. From the Configure E-mail Settings region, enter the information for the sender’s e-mail address. Note: When setting up the From, Subject, and
Message fields, if the User editable checkbox is unchecked, users will not be able to edit those fields
at the printer control panel when sending an email. Click Next. From the Configure File Scan Settings region,
set the default scanning preferences. Click Next. From the Summary region, review the Summary dialog. Click Finish. Basic configuration is now complete. The following section will cover the advanced
configuration and is optional. The following steps show how to use the advanced
configuration option using E-mail Setup. Select the Scan/Digital Send tab at the top
of the screen. Click E-mail Setup from the left navigation pane. Check the Enable Send to E-mail check box. If this is not selected, the feature is unavailable
at the printer control panel. In the Outgoing E-mail Servers (SMTP) region,
click Add to start the SMTP wizard. In the SMTP wizard, select one of the following options: select Search network for outgoing e-mail
server and then click Next. Select the server, and then click Next. Or select I know my SMTP server address or
host name. Enter the address or host name of an SMTP
server, and then click Next. In the Set the basic information necessary to connect to the server region, set the options to use. In order to enable secure transmission of
emails, click the Enable SMTP SSL checkbox. If you check this option the port number must
be changed to 587. Note: Some servers have problems sending or
receiving emails that are larger than five megabytes. These problems can be prevented by entering
a number in Split e-mails if larger than (MB). Click Next. In the Server Authentication Requirements region, select the option that describes the server’s
authentication requirements. Select Server does not require authentication,
and then click Next. Or select Server requires authentication, and from the drop-down list, select an authentication option. Select Use credentials of user to connect after Sign In at the control panel, and then click Next. Or select Always use these credentials, enter
the username and password, and then click Next. In the Server Usage region, choose the
product functions that will send email through this SMTP server,
and then click Next. In the Summary and Test region, enter a valid
email address in the Send a test e-mail field, and then
click Test. Verify that all of the settings are correct, and then click Finish to complete the outgoing
email server set up. Quick Sets are short-cut jobs that are available
from the Home screen or within the Quick Sets feature on the product
control panel. In the Quick Sets area, select any Quick Sets for the printer or click Add to create a new one. In the Address and Message Field Control area, enter a Default Form setting and any of the
other option settings. In the Signing and Encryption area, set the
signing and encryption preferences. In the Notification Settings area, select when users will receive notifications about sent emails. The default setting is using the signed in
user’s email address. In the Scan Settings area, set the default
scanning preferences. In the File Settings area, set the default
file settings preference. Click Apply. You can find additional helpful videos at
hp.com/SupportVideos and on our YouTube channel, youtube.com/PrinterSupport.

13 Comments

  • Adriana Kyan

    sounds so easy! but yet my screen after I type my Ip # its different and can't crap follow! ugh!!! I have a pro 8600 I need to take a break after 2 darn hours!!

  • OUE IT

    Hello, So I just got a "HP Color LaserJet MFP M477fdn" and I added the SMTP settings and tested to make sure they work and they all do,
    however after I set it up on the printer when I click "Scan to Email" I get the notification "The Scan to Email feature is not available for use.
    You must sign in using network authentication (Windows or LDAP) in order to use the Scan to email feature" ?! What does this mean I've
    never had to do extra steps, and I don't even know what type of credentials its asking for!

  • Lily Patel

    Hi We have managed to set – Scan to email from the HP offijet pro 8615 printer scanner to our gmail accounts but finding it difficult to do the same with Hotmail.co.uk account. Kindly advise. is the SMTP same for hotmail?

  • raivoliee

    omg I have this printer since first day and this is really the biggest money wasting ever. Even my old alarm clock has WIRELESS! CMON HP you can do better. Now ordered some wifi direct which is another #[email protected], my scanner still doesn't work since 7 months lol. what the hell?

  • kAoskAtte

    I've tried several different SMTP Servers with SSL authentification and port 465 and 587 with a 6040 MFP. Sometimes the printer finds the data valid, but when we try to scan to email the printer can't connenct. No firewall installed. Even entered IP as server address to avoid DNS problem. No chance.

  • Nana Kwadjo

    hi there, please am trying to follow your steps but when i click on the network tap it appears blank. The same happens to some other tabs. Please advice. Thanks

  • Rolo P

    I'm having a problem. I followed all of these instructions, got the right smtp server, tried with port 465 and 587 but still gives me an error telling me to check my configurations. I'm not sure what else to do.

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