Queuing Theory: from Markov Chains to Multi-Server Systems | IMT on edX
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Queuing Theory: from Markov Chains to Multi-Server Systems | IMT on edX


[MUSIC PLAYING] SPEAKER 1: Don’t you just hate waiting? Waiting at the supermarket checkout. Waiting at a highway toll booth. Waiting for an appointment
in a doctor’s waiting room. Waiting to board a subway
train because it is full. Waiting for a movie or
a huge file to download. Waiting, waiting, waiting. But do you know that
powerful mathematical tools can be used to model this phenomenon? With these tools, we can
predict the quality of service that users will receive or
dimension resources in order to provide an appropriate
level of service. In this MOOC, Understanding
Queues, we will provide you the keys to understanding the
theoretical basis of queueing theory. This MOOC is aimed at engineers,
students, or teachers, interested in network planning. Application domains are diverse– telecommunications, transportation,
logistics, or even emergency services, finance, and insurance. Instructors are qualified members of
faculty from Institut Mines Télécom. [MUSIC PLAYING]

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