Meet Our Experts – Wasif Afaghan on Cloud Computing
Articles,  Blog

Meet Our Experts – Wasif Afaghan on Cloud Computing

Whilst cloud has been
around for a long time, the market trend show us
that cloud adoption is increasing year on year and is going to
continue to grow. So it’s estimated that
75% of organisations are going to adopt a multi
cloud or hybrid cloud model. Significantly, the
hybrid cloud spend is going to increase year
on year exponentially from 2019 to 2022. The vast majority of
that growth is going to come from public cloud. If we start to analyse the
reasons of why that’s the case, the main driver is
digital transformation. So ultimately a lot of people saw IT as a function that
just keeps the lights on. But more organisations
are increasingly turning to IT to
respond to market changes more quickly, to bring
innovation to the market rapidly and also to counter
competitive threats. So in effect cloud has
become a key enabler for digital transformation
and also acts as a foundation. I think there’s a number of
challenges for organisations, a lot of organisations tend
to go really fast into cloud without becoming clear
on their business outcomes. In addition to that,
a lot of organisations end up going into cloud by
accident rather than design, meaning that a lot of
departments spin up their own pockets of shadow IT for public cloud bypassing
the IT department and that has a knock on effect. I think the number one reported
problem among organisations is public cloud over-spending. So this is typically
where organisations have got a credit card, they’re going around
spending and there’s no governance and control
effectively around that. Other challenges around
security and compliance. So things change all
the time and a change could result in a
security breach in terms of a policy or a
compliance regulation. And there’s no way to track that
or give visibility of that as well. The other challenge is
around skills and resources. The cloud landscape
is changing all the time. And part of the
challenge is how do you keep up
to date with that? And also with a lot of
things around cloud, you need to be skilled
in multiple clouds and multiple disciplines,
whether that’s consultancy, migration, or operations. I think the first place to start
is to define a cloud strategy. So that’s aligning IT with the
wider parts of the organisation really being clear on the
business outcomes of cloud. In addition to that,
I think it’s being when you look at
migrating to the cloud not all applications
can move to the cloud. So it’s important to
identify those, but also identify those quick wins. So those applications that
can move to the cloud, it’s important to
prioritise them based on which one of those
can deliver the best business outcome in the shortest
period of time. I also recommend an application
centric approach when you are assessing workloads.
What that essentially means is that you look at each
workload application on a case by case basis and you
assess it to design it. So it’s optimised for cost,
performance resiliency, and performance. And going beyond that, it’s
really important to put governance in place. So I mentioned the challenge
around public cloud over-spending – before you need to
put guardrails in place or put limits on budgets per
department and also, if someone does go
beyond their spending limit alerts are generated. And similarly with
security and compliance. So if someone makes a change and if all of a sudden
breaches the security policy of compliance,
and organisation needs to be made aware of that. We’re going to see a number of
innovations over the next five years. I think if you look at the cloud
infrastructure layer virtual machines have been
around for a long time. But I see that
containers and serverless is going to come more to the
forefront and a lot of that is because due to the popularity
within the development community. So the perception is that
containers and serverless will speed up the continuous
cycle of software code out into the market. So that’s the
infrastructure layer. Also, if we look at
the platform layer if you look at the big
hyperscale public cloud providers they’ve done
a lot around AI machine learning and data
analytics, but expect that to continue to increase and get even better over
the next five years. I mentioned there’s about 100
features released every year of which some of those will
be passed over to those areas. So when you’re looking
at new innovation you need to focus in on
what business outcomes is this going to drive? And also there’s no
one size fits all. So when you’re looking
at a new piece of innovation it’s going to be good
for some use cases but not so good for others. So it’s important to
keep that in mind. At Capita we have a clear
promise around what we can do around cloud. So our promise is to accelerate
organisations’ transition to the cloud. And then help them maximise
the benefits of cloud by ensuring that they can
get a smooth transition migration over to cloud into a
resilient secure and optimised cloud solution. And we deliver upon this
promise using our Capita cloud services framework,
which is a suite of consultancy and
managed services. In addition to that,
for some of those applications that aren’t
ready for the cloud, we can help by delivering
remote managed services. So we go in and
optimise your workloads and then we can
modernise those over time to ensure that they’re cloud
ready at a later date. And I think if we look at
the wider value of Capita, and the real value proposition, I think it’s the fact that
we can cover the end to end digital transformation journey. So we offer services around
digital services innovation. So we can help support clients
with the development of AI, machine learning, and data analytics.
We provide workplace and collaboration services, we’ve got an extensive
portfolio around that. And then also with security. So we have a 24 by 7
security operations center. We analyse logs, identify
the threats that are genuine, and then we take remedial
action against those as well. So I think that
ultimately Capita can act as a
single trusted provider because we cover that end
to end journey for digital.

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