How to Create a Wiki Knowledge Base Using WordPress
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How to Create a Wiki Knowledge Base Using WordPress

Welcome to WPBeginner and thank you for watching.
In today’s video, you’ll learn how to create a wiki knowledge base using WordPress. If you want to add support or documentation
to your site, the the wiki knowledge base might be your best solution. We’ll cover three ways you can do this on
your site. The first way is to use a wiki theme like
the knowhow theme for your site. The best way would be to install WordPress
on a subdomain or directory. Either of these would work for you for your site. Then, for the subdirectory install the knowhow
wiki theme and start adding all the information. The biggest downfall for this is that your
wiki is on a subdomain and the theme might not match the main site branding. But a lot
of companies do this so it’s not necessarily a big deal. The next solution is to use a wiki plugin. Just install and activate the knowledge base
by pressapp. Now we’ll see the area in the admin dashboard. The knowledge base uses custom post type and brands
with your style and format for the most part. It also comes with a voting system and drag
and drop functionality. The down side to this is it does cost $20. Finally you can get a wiki by adding some
code snippet to your site. First, make sure you backup your site in case
anything goes wrong. Then install and activate the knowledgebase
cpt plugin. This will create a custom post type that we can add information to. Once we’ve filled in some information we’ll need
to add this code to the functions.php. This code will list all the knowledge base articles
together. Then we can create a page and add this shortcode
to it. I’ll go to my demo site so you can see it in action. Technically it’s fine, but the style is a little off. For that you’ll want to play
with your css. I’ll add this to my style.css file to make it look a little better. And those are the three ways to add a wiki
to your site. If you like this video click on the like button and go ahead and leave us a comment there, we’d love to hear from you. And subscribe to our Youtube channel to get the latest videos.


  • essekia paul

    Hello guys, Appreciate the quick walk-through!

    Here’s another suggestion: Helpie WP ( ).

    Helpie WP is a WordPress Wiki plugin that completely solves the needs of a wiki user which include an awesome front-end editing and collaboration features.

    Here’s an overview of the key features:

    1. frontend editor
    2. Publishing Capabilities ( ability to control who can edit, publish and review content )
    3. Revision system
    4. User Access Restriction
    5. Advanced Search ( that has keyword, weightage, tag prioritisation )

    Of course there’s a lot more to Helpie which can be tried out in our demos.

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