Alder Hey Cognitive Hospital Project: Enhancing patient care with cognitive computing
Articles,  Blog

Alder Hey Cognitive Hospital Project: Enhancing patient care with cognitive computing


Iain Hennessey:
We’re really excited about this partnership with the Hartree Centre. We’ve just moved
into a state of the art building and want to have state of the art technology to go
with that. I mean, looking at the way forward, looking at the technology that we can use
to improve patient care, we think that this cognitive platform is really where we should
be going. Lee Hannis:
The team really is building on the IBM Watson technologies and applying it to the discipline
of health care within the NHS. Through the power of Watson we are able to allow the child
to engage, to ask questions about the procedure they are about to undertake. We can then reveal
answers in a way which is friendly, through an Avatar, or through videos or images, just
so they get a sense of what is about to happen to them, but from a clinicians point of view
they get to understand what sort of questions the child’s asking. So they get insight into
what the child is feeling and thinking prior to them coming in. Iain Hennessey:
Well the first thing we want to do is we want to do patient experience. I mean, you can
never underestimate how important it is that people are happy when they come to hospital
and feel secure and they know what’s going to happen to them. And that’s especially important
in children, they don’t like surprises. So what we want to do is create an experience,
where it starts in the home, in their safe environment, where they start to learn about
the hospital, and learn about their condition and learn about what’s going on. So we can
use the cognitive platform to familiarise people with what’s going to happen to them. Lee Hannis:
And so we’re really engaging with patients right now to understand the kind of questions
they are asking across a wide range of clinical procedures that they are about to undertake
and that will allow us to understand the nature of how to train responses to those questions. Child:
That would be really useful to know more things before we come to the hospital…
Parent: ….To give you more information Iain Hennessey:
That’s what I love about the cognitive end of things, is that this hospital has just
been built, it effectively has just been born, and we’re going to teach it how to look
after children and how to improve their experience, so this is a long project and this is we are
going to bring it from the ground up and as a teachers hospital, what it is to be Alder
Hey, so much knowledge and expertise is in this hospital. You know I’ve been abroad
quite a lot and I’ve been in different hospitals and I’ve often thought I’d really like
to ask my colleagues here about this and I just couldn’t because I wasn’t in contact
with them. What if we could bottle that knowledge and we could send it to every hospital in
the world and other hospitals could send it back to us. That would create an explosion
in speciality and all of a sudden you don’t have to travel 300 miles to a specialist centre
you get it at your local hospital, that is the power behind this, this human expertise
and knowledge, it can be bottled and it can be moved around so I think it’s just incredibly
exciting.

One Comment

  • Inu Yasha

    Billions of taxpayers £££ wasted on this huge impractical facility filled with 10000£ machines that say "beep", and all what you get – a shitty "free" smartphone app made by outsourced indian coders for minimum wage!

Leave a Reply

Your email address will not be published. Required fields are marked *